Designing a Seamless Hotel Booking Experience.
At the UX Design Institute, I designed a user-centric mobile app/website for hotel booking, following a comprehensive UX process. The goal was to streamline booking with a seamless and intuitive experience.
I conducted thorough research, crafted journey maps, and applied various UX techniques, resulting in a visually appealing, user-friendly platform. This project showcases my ability to apply UX principles and create compelling digital experiences.
UX Design Institute
In charge of the entire UX design process, from initial research to the creation of
The UX design process involves Research, Define, Design, Prototype, and Validate. It includes gathering user insights, defining scope, creating a user-friendly design, developing a prototype, and testing with users for success.
Note-taking is essential in UX design, aiding organization, progress tracking, and informed decision-making. From four usability tests with two users, I categorized notes into four themes: behavior, positive interaction, pain points, and suggestions. I also considered timestamps, facial expressions, and context to create a user-centric design.
First step of note-taking is writing everything down on paper.
A digital note-taking PDF spread: Step two involves filling a table and categorizing into four themes, with dots serving as affordances indicating theme locations on the screen.
My recent UX design project utilized an affinity diagram to categorize user research data, prioritize insights, and develop a user-centric design. It demonstrates my proficiency in user research and affinity diagram technique for impactful UX solutions.
Collaborative Insights: Navigating the Affinity Diagram Process. Partnering up in an engaging workshop to structure information and map paths of understanding.
The post-collaboration Miro board captures our harmonized tapestry of insights and interconnections.
A Glimpse into One of the Miro Board Pages
These findings revealed user pain points and areas needing improvement for an enhanced assistance plan overview experience.
Wireframes are UX blueprints, mapping interactions and user flows dynamically. Yellow highlights denote interaction hotspots, bringing the user journey to life in my sketches.
The goal was a user-centric platform simplifying hotel bookings with an intuitive, seamless experience. I used a structured approach, conducting research, creating journey maps, and applying UX techniques for a user-friendly, visually appealing solution.
Cher van Tol — UX Designer with
a multidisciplinary background
Based in The Hague
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